Privacy policy

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide when creating an account, such as:

• Name or username

• Email address

• Profile information

• Payment details (handled via secure third-party processors)

• Any content or data you submit to the Service

1.2 Information We Collect Automatically

When you use the Service, we may automatically collect:

• Device information (browser type, operating system)

• IP address and approximate location

• Usage data (pages viewed, time spent, interactions, features used)

• Log data and diagnostic information

1.3 Information from Third Parties

If you connect third-party accounts or services (e.g., trading accounts, wallets, or authentication services), we may receive:

• Public wallet addresses

• Portfolio positions and historical activity (with your permission)

• Basic identity or profile information from the provider

We do not collect or store sensitive financial information such as full credit card numbers; all payments are handled by third-party payment processors.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service

• Personalize insights, alerts, and content based on your markets and positions

• Authenticate users and secure your account

• Process payments and manage subscriptions

• Communicate with you (updates, support, product announcements)

• Detect, prevent, and respond to security or abuse incidents

• Analyze usage and improve system performance

We do not sell your personal information to third parties.

We may share your information only in the following circumstances:

3.1 Service Providers

With trusted third-party vendors who help us operate the Service (hosting, analytics, customer support, payment processing).

3.2 Legal Requirements

If required by law, regulation, subpoena, or government request.

3.3 Business Transfers

If we are involved in a merger, acquisition, financing, or asset sale, your information may be transferred as part of that transaction.

3.4 With Your Consent

If you explicitly authorize us to connect or share data with external accounts or platforms.

We do not share your personal trading positions or portfolio details with other users or advertisers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Understand usage and improve performance

• Personalize your experience

You can control cookie settings through your browser, but disabling certain cookies may limit functionality.

5. Data Security

We use technical and organizational measures to protect your information, including:

• Encryption of data in transit

• Secure authentication

• Limited access to personal data

• Continuous monitoring for vulnerabilities

No system is fully secure, but we work to protect your data with industry-standard practices.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

  
  

You may request deletion of your account and associated data at any time (see Section 9).

7. Children’s Privacy

The Service is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect information from children.

8. International Users

If you access the Service from outside your home country, your information may be transferred to and processed in a different jurisdiction. By using the Service, you consent to this transfer.

If you need explicit GDPR/UK GDPR compliance language, I can generate it.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your information

• Opt out of marketing communications

• Export your data

  
  

To exercise these rights, contact us at [your email].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last Updated” date at the top of the page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

support@usepointless.com